Are you an experienced Service Manager looking for your next challenge? The Recruitment Solution are recruiting for an experienced Service Manager to join our clients incredibly successful team who were awarded a manufacturer Excellence award in 2020!
This dealer is the number one service department in London and one of the groups flagship service departments. They are in the Upper Quartile for CSI and sell between 1900-2100 labours hours per month, the current Service team of 20 are all passionate and committed to keep at the top of the leader board and they are looking for an exceptional Service Manager to join their team and continue to build on the success of the department.The main duties of the role are:
- Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
- Monitor and control costs in line with the business plan whilst maintaining quality standards and Customer service.
- Ensure accurate collection and recording of customer data in line with Group standards.
- Ensure that the manufacturers standards are adhered to at all times.
- Make sure there is a safe working environment which is maintained
- Monitor colleague performance
For this role you must be able to demonstrate a successful track record within the role with Franchise experience in the Motor Industry. You must be committed to achieving excellence. You will be able to clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency. You must have strong leadership and people management skills as your primary focus it to lead your team to deliver their business objectives. You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team. You will be able to demonstrate that you share the company values and possess strong leadership, communication and organisational skills.
To find out more or to apply for this vacancy you can email your CV to email@example.com or contact Andy Clark on 07854973415.
We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager,Sales Controller, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers.
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