The Recruitment Solution have a new and exciting opportunity available for an experienced Service Advisor to join one of the client's dealerships based in the Berkshire Area.
Our client are a well respected dealer group with nine dealerships across the South East Region, covering Hertfordshire, Middlesex, Buckinghamshire, London and Berkshire. They are a forward-thinking dealer group who provide both cars and commercial vehicle services for 4 different manufactures and are continually looking for opportunities to grow and expand.
They are committed to investing in their employees and providing a challenging yet rewarding working environment, which is reflected in their history of retaining staff as they can proudly boast as having as many as to two/three generations of families who still work for them currently.
Service Advisor Key Tasks Will Include:
*Communicating with customers regarding vehicle problems, insurance questions, and warranty issues.
*Maintaining positive relationships with customers to ensure their return.
*Applying extensive knowledge of products and services to advise customers and answer questions.
*Keep customer updated on vehicle status and ensure the vehicle is ready to the highest standard and on time for the customer.
*Liaising with Technicians and Parts Department to ensure the correct parts are available when necessary.
*Process customer payments.
Service Advisor Requirements
*Experience using Kerridge/ADP is ESSENTIAL.
*Previous experience in a Vehicle Servicing Department.
*A positive attitude and outgoing nature.
*Strong communication skills and confidence when dealing with customers.
*Energetic, hungry for success.
*Strong customer facing skills.
*Main dealer experience is required.
*You must hold a full UK driving licence.
So, if you want to work for a group that have been voted the Sunday Times Top 100 Companies to work for, for two consecutive years running, who promote a "can do attitude" and state of the Workshops and reward hard work and dedication, then look no further!
If you would like to know more or to apply for this you can send your CV to firstname.lastname@example.org or call the office on 0208 736 5650. Alternatively, why not message or Whatsapp Daniel Walton directly today on 07854 966 739.
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