HGV Parts Advisor

Job Title: HGV Parts Advisor
Contract Type: Permanent
Location: Reading
Salary: Market related
Reference: 1545
Contact Name: Daniel Walton
Contact Email:
Job Published: March 10, 2021 08:51

Job Description

The Recruitment Solution are working directly with a privately owned dealer group, based in Reading who are  looking to bring someone into this HGV Parts Advisor role that will expose you to all aspects of the dealership, allowing you to make a genuine contribution to its success. 

Why Apply for this HGV Parts Advisor role?
• You will be offered an attractive salary package
• Excellent opportunity to develop your skills through extensive ongoing training
• 28 days annual leave inc Bank Holidays plus Free on-site secure parking

Parts Advisor Responsibilities
• Ensure that all customers and internal parts needs are dealt with promptly and courteously responding immediately to requests for parts
• To be continuously and consistently conscious of customer needs providing at all times the highest level of courtesy and service, and promote customer satisfaction and dealership customer satisfaction rating
• Ensure that parts are correctly checked against delivery notes and that they are binned accordingly before the delivery note is signed
• Maintain up-dated displays at all times providing high quality merchandising of parts and accessories
• Ensure that all exchange and warranty units are returned to the parts department and prepared and returned in the prescribed manner
• Maintain a surcharge ledger (exchange / core parts)
• Report any stock damage or stock losses to the manager without delay
• Assist in stock checks when required
• Pack and load parts correctly and be acquainted with all dispatch methods
• Maintain great working relationships with colleagues in other departments
• Ensure data capture is accurately entered
• Participate in personal development and attend training courses both internally and external
• Ensure that all procedures for handling cash, credit / debit card accounts are fully adhered to in accordance with policies
• Present a professional image continually

Parts Advisor Requirements
• The successful candidate must have previous experience in an automotive parts environment, with extensive knowledge of electronic parts catalogues, Kerridge experience would be a distinct advantage.
• You will be responsible for dealing with trade and retail customers both face to face and over the phone, and supplying parts to the workshop
• You will need to have the ability to work under pressure
• Experience working within a busy main dealer environment within the HGV/Commercial Vehicle sector is essential 

Apply today sending your Cv to or call us on 0208 736 5650 or call Daniel Walton on 07854 966 739