The Recruitment Solution have an excellent, rare opportunity for an experienced Engineer & Claims Support Coordinator to work with this unique company based in Surrey. Founded in 2003 they have achieved spectacular growth every year since. Initially formed to tackle the costs and delays associated with motorcycle repair, the scale of operations and the range of services offered have expanded significantly. Today they offer a full claims handling service from first notification through to subrogated loss recovery.
They employ over 170 staff drawn from across the motorcycle industry, bringing many years of relevant experience. They are continuously assessed, trained and encouraged to develop. Their longevity of tenure is testament to their loyalty to us and our commitment to them.
There facility, based in Surrey, is a modern 50,000 square feet technical, operations and claims centre. This purpose-built site accommodates claims, engineering and repair facilities. This proximity of teams supports excellent cross-department communication and minimises delays.
We are told that the workshop is the largest motorcycle damage repair facility in the world. Certainly, it is the only manufacturer-approved motorcycle damage repair facility in Europe. They also have a dedicated 22,000 sq ft salvage storage and disposal facility, with capacity to securely store up to 750 motorcycles before disposal.
The working week is split as follows:
Engineering - 2 days
_ Settling stolen unrecovered claims for all schemes
_ Settling all schemes where physical bike is not on site (Copart, own dealer or home address)
_ If above tasks complete then other work will be found i.e. chasing secure doc settlement
TP Salvage - 1 day 3rd party
_ Chasing documents from clients (Making outbound calls)
_ Clearing 'stuck' purchases, this may involve contacting finance companies in an effort to release
Claims Support Team - 2 days
_ Chasing witness statements for non fault claims
_ Additional ad hoc administration duties
Engineer & Claims Support Coordinator Reguirements:
A minimum of 3 years' administration experience
A minimum of 3 years' knowledge of the bike market
A broad knowledge of motorcycle makes, models and values.
Strong communication skills, including the ability to liaise effectively with internal and external
customers at all levels.
Some degree of technical or mechanical knowledge of bikes is preferred but not essential
Ability to work methodically and logically.
Why apply for the Engineer & Claims Support Coordinator role:
Monday to Friday only
Excellent salary package
Great company values a genuinely 'nice place to work'
Great career move to join this rapidly expanding business
To find out more about this position or to apply for this vacancy you can email email@example.com or call the office on 0208 883 5758. Alternatively, why not message or WhatsApp Daniel Walton directly today on 07854 966 739.
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