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Aftersales Manager - Automotive

Job Title: Aftersales Manager - Automotive
Contract Type: Permanent
Location: Surrey
Industry:
Salary: £50k - 60k per year + Benefits
Reference: 1185
Contact Name: Daniel Walton
Contact Email: info@therecruitmentsolution.co.uk
Job Published: September 03, 2019 20:52

Job Description

The Recruitment Solution have a new and exciting opportunity for an experienced Aftersales Manager to join one our valued clients whom have an opening within one for their dealerships based in Surrey. This is a great opportunity for someone to make their mark within a forward-thinking dealer group.

Aftersales Manager Job Description

* Overseeing both parts and service

* To Develop action plans to maximise opportunities within aftersales to reach and achieve targets.

* Control direct department costs within budget, supporting in annual budgeting target setting.

* Ensure resources, pricing and discounts are allocated effectively to maintain productivity.

* Coach and develop members of staff ensuring skills, knowledge of products and processes is maximised across the team.

* Ensure team follow process whilst maintaining system records accurately.

* Identify and strive to make changes based on customer satisfaction scores.

* Handle the courtesy car fleet.

Aftersales Manager - Candidate Requirements.

* Have at least 2 Years' experience in a similar Role within a main dealer

* Fully embrace the vision of both the Brand and Franchise

* You must advocate the importance of people, process and performance whilst showing your passion to deliver outstanding customer service.

* You will also be working closely with the senior management to ensure that key objectives and strategies are met,

* we are looking for someone who is constantly looking to improve the department performance and to exceed targets

* CDK (Kerridge) experience preferred but not essential

* Ability to lead, manage and motivate your staff, to achieve results.

To find out more or to apply for this vacancy you can email info@therecruitmentsolution.co.uk or call the office on 0208 736 5650 Alternatively, why not message or WhatsApp Daniel Walton directly today on 07854 966 739

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