The Recruitment Solution have a new and exciting opportunity for an experienced Aftersales Manager to join one our valued clients whom have an opening within one for their dealerships based in Surrey. This is a great opportunity for someone to make their mark within a forward-thinking dealer group.
Aftersales Manager Job Description
* Overseeing both parts and service
* To Develop action plans to maximise opportunities within aftersales to reach and achieve targets.
* Control direct department costs within budget, supporting in annual budgeting target setting.
* Ensure resources, pricing and discounts are allocated effectively to maintain productivity.
* Coach and develop members of staff ensuring skills, knowledge of products and processes is maximised across the team.
* Ensure team follow process whilst maintaining system records accurately.
* Identify and strive to make changes based on customer satisfaction scores.
* Handle the courtesy car fleet.
Aftersales Manager - Candidate Requirements.
* Have at least 2 Years' experience in a similar Role within a main dealer
* Fully embrace the vision of both the Brand and Franchise
* You must advocate the importance of people, process and performance whilst showing your passion to deliver outstanding customer service.
* You will also be working closely with the senior management to ensure that key objectives and strategies are met,
* we are looking for someone who is constantly looking to improve the department performance and to exceed targets
* CDK (Kerridge) experience preferred but not essential
* Ability to lead, manage and motivate your staff, to achieve results.
To find out more or to apply for this vacancy you can email firstname.lastname@example.org or call the office on 0208 736 5650 Alternatively, why not message or WhatsApp Daniel Walton directly today on 07854 966 739
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